Privacy Policy

BodyCafé ensures the highest standards for secure transactions and protection and safeguarding of your Personal Information and its privacy.

Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

By mere use of the website and/ or by providing your information, you expressly consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree, please do not use or access our Site. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

This website is designed for users of 18 years and above.

Basic information such as your name, address, telephone number, date of birth, email address, descriptions of the items requested or purchased, language preference, the IP address and operating system of your computer, and the browser type and version being used by you that is required to complete a purchase or provide a refund is collected. BodyCafé respects that information and will not sell, distribute or lease your personal information to third parties. This information helps us do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users and also to enhance and customise your shopping experience on our website.

BodyCafé encourages users to register and create a member account free of any cost to benefit from all the features of the site. Creating an online registration or member account would mean collecting basic information such as name, email address, and a password. It is your responsibility to protect your password and not share with any third parties. If your password has been compromised for any reason, please change it immediately.
BodyCafé does not collect or store Credit Card or Debit Card or any of your banking information as it is directly transmitted through the payment gateway provider to the payment network or bank.

BodyCafé will use your email address to give information through emails in the form of newsletters, surveys or other email messages containing product and event information, skincare tips, new product launch or promotions. If at any time you decide that you would not like to receive these emails, you may select the ‘Unsubscribe’ link on the email or edit your information or mail [email protected]. BodyCafé reserves the right to share shipment and order tracking details via text message/SMS alerts.

BodyCafé reserves the right to contact or communicate to its users via email, Texts/SMS, phone calls or newsletters on service related announcements, website, events or promotions, new launches, website, customer service requests or questions. BodyCafé also aspires to provide high level customer service to users and might use these modes of communication to connect to users better, provide customised service, product suggestions and so on.
If you provide personal information to us with respect to employment, such as your resume, we will treat such personal information as confidential and use it only to consider you for current and future employment opportunities and to contact you with respect to employment with us or our affiliates. We will retain your information for further recruitment opportunities that may arise, unless you tell us that you no longer wish for us to retain your information.

Please note, the information provided will be for our information purposes only and BodyCafé provides employment to candidates purely on merit basis. We reserve the right to withdraw any employment offers made should we realise the information provided is not true.
On special occasions such as events, contests, promotions or other offerings, questionnaires and surveys, there may be specific rules applicable to these promotions that explain how any personal information you provide will be processed. Users are encouraged to review any applicable rules before participating. In situations not subject to specific rules, the processing of personal information is governed by this Privacy Policy.

BodyCafé may need to share personal information with our other corporate entities and affiliates who may use the said information in accordance with this policy to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Third parties may be provided with access to personal information needed to perform their functions but may not use such information other than on our behalf and in accordance with this Privacy Policy. Personal information may be disclosed if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to any court orders, or other legal process.

In case of a merger or an acquisition, BodyCafé may share / sell some or all of your personal information. In such a transaction, that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

Cookies:

BodyCafé uses “cookies” on certain pages of the website to assist us in providing our services. We offer certain features that are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the website and you may be required to reenter your password more frequently during a session.